Frequently Asked Questions

  • When will my order ship?

    Please expect 2-4 business days for processing and an additional 3-5 business days for delivery.

    See our Shipping & Returns page for more information.

  • How do I care for my plant?

    Each product description has detailed care instructions tailored to each specific plant!

  • My plant arrived with some brown leaves, is this normal?

    Some brown leaves on your plant can be completely normal - especially if it is a plantlet. During shipping, your plants may endure temporary shock due to some temperature changes.

    If you are concerned about your plant's health, do not hesitate to Contact Us.

  • How do we ship our plants?

    Currently, we ship our orders via USPS Priority Mail. We pack and wrap each plant very carefully, ensuring they will arrive in the best condition possible.

    In colder months, shipping costs may increase, as we must include insulation and/or heat packs with each order.

  • How can I contact you?

    You can message us with the "Chat" box on the bottom right of your screen, or visit our Contact Us page.